Category: Knowledge base

  • How to prepare a TDS meter for shipping 📦

    How to prepare a TDS meter for shipping 📦

    This article will show the correct method of preparing and packing the device for delivery to the Reef Factory service center. ⚠️ Inadequate protection of the device for transport may be the basis for the loss of the device warrantyand denial of service repair! 2. Put everything in the original carton. If you don’t have…

  • How to prepare pH meter for shipping 📦

    How to prepare pH meter for shipping 📦

    This article will demonstrate the correct packaging of the Power Switcher for delivery to the Reef Factory service center. ⚠️ Failure to adequately secure the unit for transport may void the unit’s warranty and result in service refusal! 2. If you do not have the original cap, wrap the damp probe in a plastic bag…

  • How to prepare a Smart tester for shipping 📦

    How to prepare a Smart tester for shipping 📦

    In this article you will learn how to properly prepare the Smart tester device for shipment so that it is safe for the device. ⚠️ CAUTION: When touching the reagent cartridges, the measuring cuvette, and other items in contact with the reagents, maintain personal protective equipment according to the label on the cartridge package or…

  • How to prepare Power switcher for shipping 📦

    How to prepare Power switcher for shipping 📦

    This article will demonstrate the correct packaging of the Power Switcher for delivery to the Reef Factory service center. ⚠️ Failure to adequately secure the unit for transport may void the unit’s warranty and result in service refusal! 2. Prepare a cardboard box and fill it with a medium to dampen shocks. 3. Place the…

  • How to prepare a Smart Roller for shipping

    How to prepare a Smart Roller for shipping

    Preparing If you are sending the device for repair at a service center, you can send the motor itself: 1. Secure the motor in such a way that in transport it is not damaged. Especially susceptible are protruding plastic parts. 2. Then place the device thus packed in the carton in which you will send…

  • How to prepare KH Keeper for shipping

    How to prepare KH Keeper for shipping

    Preparing Before sending the device for service, it is very important to prepare it properly.Improper preparation of the unit or packaging may result in damage in transit and void the warranty! 3. Repeat the same steps for ‘AQUARIUM PUMP [B]’. 4. After removing the residual liquid from the reagent and aquarium hoses, empty the measuring…

  • Correct installation of the Base pump

    Correct installation of the Base pump

    Correct installation of the Base pump Preparing the Space in the Sump To properly install the pump, it is crucial to first prepare the appropriate space in the sump. For this purpose, we need to consider the dimensions of the pump and ensure there is adequate space in the right area of the sump for…

  • Pump Power and Water Column Height

    Pump Power and Water Column Height

    Pump Power and Water Column Height Power and Height Returning pumps are key devices that ensure water movement and act as the heart of water pumping in marine aquariums. In reef aquarium setups, especially those equipped with a sump, selecting the right pump is crucial for the biology and stability of the ecosystem. In this…

  • How to Properly Set Up Thermo View

    How to Properly Set Up Thermo View

    How to Properly Set Up Thermo View The Thermo View device allows for monitoring and alerting the aquarist if the temperature goes outside the safe range. To monitor the temperature, access the device panel in the Smart Reef application. Setting Temperature Alarms To set the alarms, you have two ranges at your disposal: the lower…

  • How to Clean the Thermo View Temperature Probe

    How to Clean the Thermo View Temperature Probe

    How to Clean the Thermo View Temperature Probe Regular cleaning of the Thermo View temperature probe is essential to maintain the accuracy of readings and extend the device’s lifespan. Here is a step-by-step guide to ensure the temperature probe functions correctly: Cleaning Process Turn off the device and remove the probe from the water:Ensure the…