This article will show the correct method of preparing and packing the device for delivery to the Reef Factory service center.

⚠️ Inadequate protection of the device for transport may be the basis for the loss of the device warranty
and denial of service repair!

  1. Prepare the device with all accessories

2. Put everything in the original carton. If you don’t have the original packaging you can use a replacement.

3. Place the packaged device in another cardboard box by filling it with another medium to prevent movement of the box with the device inside

⚠️ The original cartons of the devices are not suitable for transport without protection.

⚠️ The device should not be packed in a way that allows it to move inside the shipment package!